Privacy Policy
Effective Date: August 17, 2026
Last Updated: August 17, 2026
North Georgia Landscaping Group LLC ("we," "us," or "our") operates the website https://northgeorgialandscapers.com (the "Site") and provides landscaping, lawn care, and related outdoor services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.
By using our Site or Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information you voluntarily provide, including:
- Name, email address, phone number, and mailing/service address
- Property details relevant to quoting or scheduling services
- Payment and billing information (processed via our third-party payment processor)
- Information submitted through contact forms, quote requests, or online scheduling
- Communications you send us (emails, texts, chat messages, reviews)
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors (e.g., transaction confirmations)
- Marketing or scheduling platforms we use to run our business
- Publicly available sources (e.g., property records, when relevant to providing a quote)
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and manage landscaping services
- Process payments and send invoices or receipts
- Respond to inquiries, quote requests, and customer service needs
- Send appointment reminders, service updates, and administrative notices
- Send marketing communications (with the option to opt out at any time)
- Improve our Site, Services, and customer experience
- Comply with legal obligations and enforce our agreements
- Detect and prevent fraud or unauthorized activity
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: payment processors, scheduling software, email/SMS providers, accounting software, and other vendors who help us operate our business, bound by confidentiality obligations.
- Subcontractors or crew members, where necessary to perform services at your property.
- Legal and safety purposes: if required by law, subpoena, or to protect the rights, property, or safety of North Georgia Landscaping Group LLC, our customers, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Payment Information
We use a third-party payment processor (e.g., Stax) to handle payments. We do not store full credit card numbers on our own servers. Please refer to our Refund and Payments Policy for details on billing, invoicing, and refunds.
5. Cookies and Tracking Technologies
Our Site may use cookies, pixels, and similar technologies to:
- Remember your preferences
- Understand how visitors use our Site
- Support advertising and analytics (e.g., Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.
6. Data Retention
We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Financial records may be retained longer to comply with tax and accounting requirements.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications (via unsubscribe link or by contacting us)
- Request a copy of the information we hold about you
- Object to or restrict certain processing of your information
To exercise these rights, contact us using the information in Section 11.
If you serve customers in California, the EU/UK, or other jurisdictions with specific privacy laws such as CCPA/CPRA or GDPR, add a dedicated section addressing those requirements — a lawyer can help tailor this.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Site and Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
North Georgia Landscaping Group LLC
1875 Barrett Downs Dr, Cumming, GA 30040
(770) 406-2242
customersupport@northgeorgialandscapers.com
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Site or Services after changes constitutes acceptance of the revised policy.